Shipping and return policies for Kame House Records

Shipping Info
We ship goods worldwide. Our shipping partners are Deutsche Post AG and DHL. You will find the exact shipping costs in the "Summary" before completing your order.

Germany

Check-In time is max. 3 working days upon receipt of payment

– Orders with a total weight of up to 2 kg: 5 € - Hermes – National tracked & signed, incl. insurance

EU Member States

Check-In time is max. 3 working days upon receipt of payment

– Up to 500 g: 8 € – Deutsche Post – The tracking number will be provided on request.
– Over 500 g up to 1 kg: 12.50 € - Deutsche Post – International tracked & signed, incl. insurance



Rest Of The World (Russia, USA, Canada, Australia, etc)

Check-In time is max. 3 working days upon receipt of payment

– Orders up to 500 g: 8 € – International tracked, by airmail – The tracking number will be provided on request.
– From 500 g - 1 kg: 12.50 € – International tracked, by airmail – The tracking number will be provided on request.
– From 1 kg – Please see the calculated shipping costs in your order

Due to CoVid-19 the German Parcel Service may not airmail records at the moment. Thus the shipping may take longer - we are scheduling something between 15 and 45 days.